Home-Connect - Could not care less about customer service

WORST customer experience - Line migration logged on the 20th of December 2023 - 2nd of December received login details, but still issues with Fibre Line (why send a confirmation mail then???) - For two weeks I’ve been calling you on numerous occasions, if not daily, without any call back - Customer Service , Technical Depart and Operations department not working together (shifting blame between departments) - I’m sorry, but ringing my phone 3 time and then sending a sms stating that you’re trying to reach me does not count as “trying to call me back” - Numerous agents telling me they’ll phone me back, with no joy - Stating that your call might me recorded ( please listen to those calls and employe people who actually is willing to help a customer) - millions of unemployed people in our Country who I can promise you is willing to really DO THEIR JOB

Two weeks to sort out a simple problem - you are the definition of “a customer is just a number”