MB
Mosaya B

1 reviews | Active since Dec 2022

17 Apr 2023, 17:42

Home Connect Consultants

Home Connect consultants they are like, they dont know their job. Everything takes time, it's tiring. Even their whatsapp site, you will stay long before getting your answer. What I asked, was to just reconnect my services. A consultant asked for a proof of payment so that they can reconnect me, which I sent immediately. Then he/she said, once your payment reflects on our account we will reconnect you. I asked, why did you ask me to send a proof of payment if you going to wait for it to reflect? Until now...no answer😥

0
Replies (4)
Home-Connect
Home-Connect's reply17 Apr 2023, 17:46
Official
Thank you for your feedback, Mosaya. An agent will be in contact to assist further.
Home-Connect
Home-Connect's reply17 Apr 2023, 17:46
Official
Thank you for your feedback, Mosaya. An agent will be in contact shortly to assist.
MB
Mosaya B's update17 Apr 2023, 18:41
Reviewer Update
An urgent phoned as promised and my service was activated. Thank You

Home-Connect
Home-Connect's reply17 Apr 2023, 18:50
Official
Thank you for your feedback!