Home-Connect charging for product I dont have + incredibly bad service

Item: Home-Connect
Rating: 1
Author: Scott S

Again they have failed to come through on their promise of basic service delivery. They are charging me for a product I dont have! They always have Technical Issues with the WhatsApp line and when you try call or request a call back you can wait a day or two in some cases. I hate flaming companies, but here again a small ISP turned medium has followed on the others and have failed.

Helpful (0)

Replies (2)

Home-Connect's replyOfficial

03 Apr 2024, 09:48

Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.

Home-Connect's reply03 Apr 2024, 09:48

Official

Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.

Scott S's updateReviewer Update

04 Apr 2024, 08:39

Not resolved at all, you have one agent saying one thing and one saying the other.

Scott S's update04 Apr 2024, 08:39

Reviewer Update

Not resolved at all, you have one agent saying one thing and one saying the other.