Home-Connect and Vumatel

I have been patient and understanding,I gave everything that was asked from me,only to het ****ed around after 4 months to be told that fibre cannot be installed into my unit,getting pushed from Vumatel to Home-connect and no one knows what they are doing,4 months of my time and call charges to constantly call them coz they never get back to,all that to be told that I can pretty much **** off! Pathetic seevice from both of them!!