Home-Connect and Metrofibre worst service providers

Worst service provider ever.

Fibre either always very slow or its down.

Get technician out to fix the line, technician says they need to activate line and will be running 5 minutes later. Its now 2 days later with no help at all. This is after i reported the line still down 3 times on the day and call centre tech was gonna call me back.

I just need to add that this happend after i upgraded or sent a request to upgrade my line from 10Meg to 25 Meg. The very next day it went down. 2 weeks down.

as i said line always slow or down.

i would prefer to move to another service provider but you cant.

Previous incident my line was down for 1 month and tech advised they cut my line. He was there for 2 minutes but i had to wait 4 weeks and you still need to pay for full month.

Any people involved with Complexes or deciding to go fibre. Watch out for Home Connect and MetroFibre. Bull****ters.