Home Connect Again!!!!!!!

It is with sadness to inform you that my matter with Home-Connect hasn't been fully resolved. The services were activated on the 23rd of December, right after I sent the first review. I paid for the month of December and sent them a proof of payment. I then asked them to send me an updated invoice, instead I've been getting invoices that includes January billing, saying I must pay immediately before they suspend my line. Indeed my line has been suspended without any clear explanation. This is so inconveniencing and insane.