Home-connect acknowledges and responds efficiently.
I am very grateful to Rea from Home-connect and I would like to commend her for her professionalism and efficient service. I was very frustrated and confused . I am glad after the service request 532994 my 1 rating has been changed to a 5 star rating. Thank you so much & I hope Rea is recognized for her excellent client service skills. It is highly appreciated . 🙏 🙏 🙏
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Home-Connect's replyOfficial
13 Feb 2024, 17:51Dear Constance Udeji,Thank you for reaching out to us and sharing your positive feedback regarding your recent experience with Rea from Home-Connect. We are delighted to hear that Rea provided you with professional and efficient service, and we will definitely pass on your commendation to her.We understand how frustrating and confusing it can be when facing issues with our services, and we are glad that your service request (532994) was able to resolve the problem and improve your rating from 1 star to 5 stars. We greatly appreciate your kind words and recognition of Rea's excellent client service skills. At Home-Connect, we strive to provide the highest level of customer service, and feedback like yours motivates us to continue delivering exceptional experiences to our valued customers.If you have any further questions or require assistance, please do not hesitate to reach out to us. We are here to help.Thank you once again for your feedback and for choosing Home-Connect.Best regards,MfundoHome-Connect Customer Service Advisor
Home-Connect's reply13 Feb 2024, 17:51
Official
Dear Constance Udeji,Thank you for reaching out to us and sharing your positive feedback regarding your recent experience with Rea from Home-Connect. We are delighted to hear that Rea provided you with professional and efficient service, and we will definitely pass on your commendation to her.We understand how frustrating and confusing it can be when facing issues with our services, and we are glad that your service request (532994) was able to resolve the problem and improve your rating from 1 star to 5 stars. We greatly appreciate your kind words and recognition of Rea's excellent client service skills. At Home-Connect, we strive to provide the highest level of customer service, and feedback like yours motivates us to continue delivering exceptional experiences to our valued customers.If you have any further questions or require assistance, please do not hesitate to reach out to us. We are here to help.Thank you once again for your feedback and for choosing Home-Connect.Best regards,MfundoHome-Connect Customer Service Advisor