HM
Hermien M
1 reviews | Active since Dec 2019
04 Mar 2021, 16:59
Home-Connect
We have been waiting more than 72 hours for Home Connect to re-connect our wi-fi. We just move our address and they want us to pay a 2 month cancellation fee and almost a week now without any wi-fi. It is also very difficult to get hold of them!
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Replies (2)
Home-Connect's replyOfficial
04 Mar 2021, 17:08Good day Hermien , Thank you for contacting Home-Connect . Please kindly take note that Home-Connect tried taking ownership of the Bnumber , however the system is still reflecting that they is still an active isp on your line . We are working with openserve to resolve your matter .
Home-Connect Team
Home-Connect Team
Home-Connect's reply04 Mar 2021, 17:08
Official
Good day Hermien , Thank you for contacting Home-Connect . Please kindly take note that Home-Connect tried taking ownership of the Bnumber , however the system is still reflecting that they is still an active isp on your line . We are working with openserve to resolve your matter .
Home-Connect Team
Home-Connect Team
HM
Hermien M's updateReviewer Update
04 Mar 2021, 17:14Why do you only asked me today after 72 hours for the B Number. After I phoned you 3 times a day since Monday?
HM
Hermien M's update04 Mar 2021, 17:14
Reviewer Update
Why do you only asked me today after 72 hours for the B Number. After I phoned you 3 times a day since Monday?