NS
Nelia S

1 reviews | Active since Jul 2013

25 Feb 2023, 03:04

HOME-CONNECT

After I gave notice to this company in 2022 (Oct/Nov), not being able to receive reception for the full time I had a contract with them, they rep****, after I refused to pay the January installment, that I was supposed to cancel the contract via their portal. I then struggled to get into thecportal to cancel the contract and adked various times for assistance, which I did not get. And guess what, yes, I received an invoice for February.

I would like to meet the CEO/Owner of this Company, I have asked this several times now, but he/she seems to be too busy to listen to a customer's complaint and struggles with his Company.

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Replies (1)
Home-Connect
Home-Connect's reply25 Feb 2023, 07:23
Official
Thank you for your feedback, Neila. An agent will be in contact with you.