AN
Anand N
1 reviews | Active since May 2021
30 Oct 2021, 19:12
HOME CONNECT
Internet down for 5 days. During last month, it was down on odd days. We pay for a full month. And get less days in the month but no pro rata statements for their *********** fibre service provider which by the way is Zoom Fibre. Data costs for me has excalated due to their lack of customer service. Wouldnt recommended them to anyone. Another company that exploits their customers. Their call centres taje anything from 10-15 minutes just to answer with useless information after. No one can be accountable and provide factual information. You lose more money using them. Be aware guys. Rather stay with 4G and 5G cards instead of fibre.
Helpful (0)
Replies (2)0
Replies (2)Home-Connect's replyOfficial
02 Nov 2021, 13:42Good day Anand
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you to assist further.
Kind regards.
Home-connect.
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you to assist further.
Kind regards.
Home-connect.
Home-Connect's reply02 Nov 2021, 13:42
Official
Good day Anand
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you to assist further.
Kind regards.
Home-connect.
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you to assist further.
Kind regards.
Home-connect.
Home-Connect's replyOfficial
09 Nov 2021, 11:40Dear Anand
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
Home-Connect's reply09 Nov 2021, 11:40
Official
Dear Anand
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
