1 reviews | Active since Jul 2021
Home-Conmect worst ISP
Very bad service. I have logged over 142 tickets and phone calls since February(when i installed the fibre). Internet constantly down. Call centre not answering. Its been a horrible experience. They upgraded my line speed without my concent but the line speed remained the same and inwas billed for a upgraded line speed but never recieved. After enquiring on my own cell phone account they did nothing. Now when i cancel the service they deduct a cancellqtiin fee even after i told them they may not.
This has been the worst experience i have ever had and beeing in the IT sector uts disgusting that a company acts like this. They do not even care about their review page on FB as tgere us so many negative reviews with no feedback
The cancellation fee is raised if you have not been a customer with Home Connect for more than 12 months. We acknowledge the speed migration that was not done which we have logged with Vumatel as this was a migration done by the Fibre Network Operator.
Best regards,
The cancellation fee is raised if you have not been a customer with Home Connect for more than 12 months. We acknowledge the speed migration that was not done which we have logged with Vumatel as this was a migration done by the Fibre Network Operator.
Best regards,