ZZ
Zazi Z

1 reviews | Active since Aug 2023

22 Aug 2023, 18:19

Hi I had a wonderful experience Mbali Twaai one of our call center agent who kindly assist me with the my connection payment

Hi I had a wonderful experience Mbali Twaai one of our call center agent who kindly assist me with the my connection payment. The lady was friendly, very helpful and professional.

0
Replies (1)
Home-Connect
Home-Connect's reply23 Aug 2023, 08:04
Official
Dear Zazi Wiseman, Thank you for reaching out to us and sharing your positive experience with Mbali Twaai, one of our call center agents. We are thrilled to hear that Mbali was able to assist you with your connection payment in a friendly, helpful, and professional manner. We truly value our team members who go above and beyond to provide excellent customer service. At Home-Connect, we strive to ensure that our customers receive the best possible assistance and support. We are glad that Mbali was able to meet your expectations and make your experience a wonderful one. We will definitely pass along your kind words to Mbali and recognize her for her outstanding performance. If you have any further questions or require any assistance, please feel free to let us know. We are here to help!