Hello, is anybody out there?

Have been without internet since Saturday morning. After lodging many complaints on the portal, phoning every day, email and sending WhatsApp's to client support, I am left with empty promises that they will get back to me and phone me back which they never do. As I work from home, this has racked up my cellphone internet bill needed to do my job. Now it is time to do your job and fulfil your promises. Be better