FE
Fransisco E

1 reviews | Active since Jul 2015

04 Nov 2020, 19:17

Hats off Home-Connect. Vodacom needs to learn customer skills from you

What an absolute pleasure to do business with Home-Connect after having a disastrous attempt with Vodacom for more than a month, whom I am still waiting for to phone me back, to investigate the ********** salesperson. Anyways. Phoned Home-Connect, Thursday, 29 October to sign up. Gerald (what a nice guy) advised me, I must wait until Monday, 2 November, as there may be specials. Early Monday he phoned me to say unfortunately no specials in the area. I, however, still carried on signing up with Home-Connect, later Monday afternoon, I got a call, to arrange installation for Tuesday morning. This was done swiftly and this afternoon, my router was delivered. So easy. Literally plugged it in and we started streaming... Hats off to Gerald in the Sales department and Home-Connect for their awesome customer service.

0
Replies (1)
Home-Connect
Home-Connect's reply05 Nov 2020, 08:55
Official
Good day Fransico , Thank you for the review