Happy with service

I had an issue with my internet connection. I called in and spoke to Deano who took the time to try and investigate what the problem might be and got it fixed for me within a few minutes. This is after I had just spoken to another customer service associate who just told me there was a known issue and didn't even bother to check if I was affected by that issue or not. After checking outages on the app I didn't see anything about that issue which is why I called back. So thank you so much to Deano for doing more digging and dedicating to helping me, he's a superstar!!!