A
Ash

1 reviews | Active since Aug 2023

27 Sept 2024, 12:36

Had an issue with Payments, and Thandeka D

Had an issue with Payments, and Thandeka D. (802720) assisted me with precision and understanding. Even when the call disconnected due to airtime, she called me back immediately. Outstanding service from a Great Agent

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Replies (1)
Home-Connect
Home-Connect's reply27 Sept 2024, 12:41
Official
Dear Ashveer, Thank you for reaching out to us regarding the assistance you received from Thandeka D. I am glad to hear that she provided you with outstanding service, even going the extra mile to call you back when the call disconnected. We truly appreciate your feedback and will make sure to recognize Thandeka for her precision, understanding, and dedication to helping our customers. If you have any more questions or need further assistance, please feel free to let us know. Best regards, Home-Connect Customer Service.