S
Shaun

1 reviews | Active since Feb 2022

24 Aug 2023, 12:51

Had a fantastic cust...

Had a fantastic customer experience with Fundiswa that provided prompt updates to keep me in the loop with regards to my query, very efficient, polite on the call, went the extra mile to ensure that I understood the process, such customer service is scarce these days, so to Fundiswa, keep reaching for stars ⭐⭐⭐⭐⭐

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Replies (1)
Home-Connect
Home-Connect's reply24 Aug 2023, 12:58
Official
Dear Shaun Stanfliet, Thank you for reaching out to us and sharing your fantastic customer experience with Fundiswa. We truly appreciate your kind words and taking the time to acknowledge her exceptional service. Fundiswa is indeed a valuable member of our customer service team, and we are delighted to hear that she provided you with prompt updates and kept you in the loop regarding your query. We strive to ensure efficiency and professionalism in every interaction, and it's wonderful to know that Fundiswa delivered on those aspects. We are also pleased to hear that Fundiswa went the extra mile to ensure that you understood the process. At Home-Connect, we believe in providing clear and transparent information, and it's heartening to know that Fundiswa demonstrated this commitment during your call. Your feedback about the scarcity of such exceptional customer service is duly noted. We are continuously working towards maintaining high standards and providing a positive experience to all our valued customers. Your words serve as a great motivation for us to keep reaching for the stars. Once again, we thank you for your kind words and for choosing Home-Connect. If you have any further queries or require any assistance, please do not hesitate to reach out to us. We are here to help. Warm regards, Home-Connect Customer Service