Great service by Phumelela
Great service by Phumelela . Very friendly, knowledgeable patient and aimed for first call resolution . Outstanding service
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Replies (1)Home-Connect's replyOfficial
06 Oct 2023, 07:57Dear Bonolo, Thank you for reaching out to us and for your kind words about Phumelela's exceptional service. We are delighted to hear that Phumelela provided great service to you, and we appreciate you taking the time to acknowledge her friendly and knowledgeable approach. At Home-Connect, we strive to ensure that all our customer service advisors are patient and aim for first-call resolution. We believe in providing outstanding service to our valued customers, just like you. Your satisfaction is our top priority, and we are thrilled that Phumelela was able to meet your expectations. If you have any further questions or need assistance with anything else, please do not hesitate to let us know. We are here to help and will be more than happy to assist you. Thank you once again for choosing Home-Connect.
Home-Connect's reply06 Oct 2023, 07:57
Official
Dear Bonolo, Thank you for reaching out to us and for your kind words about Phumelela's exceptional service. We are delighted to hear that Phumelela provided great service to you, and we appreciate you taking the time to acknowledge her friendly and knowledgeable approach. At Home-Connect, we strive to ensure that all our customer service advisors are patient and aim for first-call resolution. We believe in providing outstanding service to our valued customers, just like you. Your satisfaction is our top priority, and we are thrilled that Phumelela was able to meet your expectations. If you have any further questions or need assistance with anything else, please do not hesitate to let us know. We are here to help and will be more than happy to assist you. Thank you once again for choosing Home-Connect.
