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AW
Alan W

1 reviews | Active since Mar 2021

31 Mar 2021, 09:47

Gotten no where in a month after being approved! 0 stars if I could

I see a review from a malinda and it feels like she wrote my exact experience down! 3 agents all them don't respond to mails I get 1 reply for 5 mails sent asking something, this is now a month since I have been approved I! What a waste of time filling out the paperwork and sending copies of things

0
Replies (6)
Home-Connect
Home-Connect's reply31 Mar 2021, 10:00
Official
Hi Alan, a home-connect consultant has contacted you to assist with resolving your query. 
AW
Alan W's update31 Mar 2021, 11:04
Reviewer Update
Thanks I'm still waiting though, just contacting me once tells me nothing I'm looking for internet I'm still waiting for it
Home-Connect
Home-Connect's reply31 Mar 2021, 13:30
Official
A home-connect consultant is working on resolving your query.
AW
Alan W's update01 Apr 2021, 15:01
Reviewer Update
30 hours later still nothing, can't even get an answer as to what's the problem so seems like will be another week and actually I don't think I want this anymore the more I see the less I like. Other places have had installs and connect in 48h of application haha this is a joke its an entire Callander month and going another week!!! 1 star is actually kind if service is this b4 they have any money imagine once they take payment!
Home-Connect
Home-Connect's reply01 Apr 2021, 16:21
Official
Good day Alan, kindly note we have requested for further assistance on your query.
AW
Alan W's update01 Apr 2021, 16:34
Reviewer Update
Further assistance for what????? I keep asking and keep telling I have a fibre line installed and as far as I know its you that installed it, so why take a full month to turn it on?!?!?! Pathetic!!!!!!!!! I don't even think any of you know what's going on but do u bother replying to emails or asking me in this complaint form?! No!!!! Y? Because no1 cares