AP
Annalize P

1 reviews | Active since Jan 2018

02 May 2024, 10:05

Good for Nothing!!!

They are just as bad as Vumatel

For over a month i have been struggling to get my line active. .i paid it a month ago. Agents have thrown the phone down in my ear. Some agents said they cant give me answers.

Everything gets escalated but nothing resolved.

Theres never a manager that i can speak to.

They just keep blaming Vumatel that migrated systems in march already.

My address was linked to someone in Kimberly. They keep asking for Payment or POP.

Every agent does the same thing.. new order.. new order an still nothing.

I spent much more than a R400 everyday i needed to buy data to work from home.

An to get hold of this fools.. you need airtime to call them an then you hold forever!!!

I am bursting with rage!!!!!

0
Replies (2)
Home-Connect
Home-Connect's reply02 May 2024, 10:06
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
AP
Annalize P's update02 May 2024, 10:24
Reviewer Update
Same old lines. Cant even send a decent response.