Go completely digital with your signup and tweak delivery please

Just signed up. Had some pain points. Unable to sign up online ( keeps asking for mandatory agent details - this is unnecessary). Phoned the call centre 4 times and they kept capturing my details incorrectly (could be avoided by making a completely digital sign up process) and then the activation is not smooth process. No instructions in mail to take you through step by step process. So once my internet is actually working we'll see how good the after sale service is. PS. Olympus was an absolute champ to work with - give that man a bells.. or a promotion! He's the reason you are not getting 2/5 stars ;)