LM
Lethabo M

1 reviews | Active since Dec 2020

11 Aug 2023, 17:32

GLADNES and PHUMLA NGCOBO assisted me with upgrading in fibre so quickly, and they also assisted me with obtaining the invoice that I needed desperately

GLADNES and PHUMLA NGCOBO assisted me with upgrading in fibre so quickly, and they also assisted me with obtaining the invoice that I needed desperately. The constant feedback and the efforts that they took to allow me to be assisted is just out of this world. I know that the Home-Connect fibre customers are in good hands when it comes to these ladies. God bless them so much and let them be shining stars in their positions.

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Replies (1)
Home-Connect
Home-Connect's reply11 Aug 2023, 17:39
Official
Dear Lethabo,Thank you for reaching out to us and sharing your positive experience with Gladnes and Phumla Ngcobo. We greatly appreciate your kind words and it's delightful to hear that they were able to assist you with upgrading your fibre connection and obtaining the necessary invoice promptly.At Home-Connect, we strive to provide exceptional customer service and it's wonderful to know that Gladnes and Phumla went above and beyond to ensure your satisfaction. We will definitely pass on your praises to them, as they truly deserve recognition for their dedicated efforts.We understand the importance of timely assistance and effective communication, and we are glad that you felt supported throughout the process. Rest assured that we will continue to provide the same level of service to all our valued Home-Connect fibre customers.Thank you once again for your kind words and for choosing Home-Connect as your service provider. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to *** regards,CleopatraHome-Connect Customer Service Advisor