QH
Qeuntin H

1 reviews | Active since Sept 2021

28 Sept 2021, 11:48

GET SOMEONE OTHER THAT VODACOM

Guys your service is always great but the past week has just been awful i have to call every single day just to for someone to tell me that someone will call me back and then no one calls back in most cases and every day the consultants tell me that it has been escalated to the supervisor or to a senior person but no one is sorting out my problem i am still without internet . it is costing me money to call you every single day and then i still need to buy data just to try and get work done through using a hotspot this is really not funny anymore , and all of this is because of Vodacom as they are the most useless internet provider that anyone can deal with and i should have known as it even took them almost 3 months just to get my fibre up and running and then it still gives problems and no one seems to be able to fix the problem and there bad internet is reflecting on your company now ..

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Replies (1)
Home-Connect
Home-Connect's reply29 Sept 2021, 09:54
Official
Dear Qeuntin 

We are sorry to hear about your experience, we will contact you shortly to reach a solution to the issues