Filthy customer service

TRASH TRASH TRASH, absolute trash!! In all honestly I’m very disappointed, iv been having the best service for the first 6 months, literally didn’t mind paying whatever because I mean as long as you get the best out of it right! I spoke to a TUMISHO, the biggest **** you can ever come across, so rude, spoke to me for a good 20 minutes with no way of helping in any manner, told me to try other internet service providers instead, that’s the help he provided. Then I spoke to a NEO who was utterly confused and was of no help who just said “Oh well you should have gotten an alternative” who as well hung up on me when I asked him to transfer me to someone else (evidently more training is required in this department, this is just heartbreaking to experience). My internet has been disconnected for what seems to be forever, seemingly they have no way of fixing it anytime soon! The worst part is that I need an internet connection in order to survive, I depend completely on it to make a living. I wish I had known in time that home connect would be so unreliable and unhelpful in times of distress. Aaah more than anything I’m just disappointed hey. I’m just here to vent cause I’m embarrassed for ever recommending so many people to Home-Connect.