RS
Riaan S
1 reviews | Active since Jul 2022
17 Oct 2023, 07:14
Fibre Isp issues
My Fibre ISP is Homeconnect. Recently I experienced slow internet and opted to cancell my contract. Deborah from home connect contacted me and ask if I could give her a chance to resolve my issues as they would not like to lose me as a customer. I agreed. Dino from home connect contacted me on a time that was convenient for me and spent more than half an hour online with me. This resulted that all my issues were resolved and I decided to stay with Home connect. Thanks for great service guys.
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Home-Connect's replyOfficial
17 Oct 2023, 07:54Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team
Best regards,
Home-Connect's reply17 Oct 2023, 07:54
Official
Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team
Best regards,