SP
Stephen P
1 reviews | Active since Apr 2023
09 Nov 2023, 14:10
Fibre has been problematic for a while
Fibre has been problematic for a while. I had however received the most amazing service from an agent Khule Ndlovo, whom has assisted me on more than one occasion, and everytime his service has been exceptional. 10 Stars 🌟 for Khule.
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Replies (1)Home-Connect's replyOfficial
09 Nov 2023, 14:19Dear valued customer, thank you for reaching out to us and sharing your positive feedback. We greatly appreciate your kind words about our agent Khule Ndlovo and are glad to hear that he has consistently provided you with exceptional service.We understand how important it is to receive reliable and efficient support, especially when dealing with technical issues like fiber connectivity. We will make sure to pass on your commendation to Khule and his supervisor, as recognition of his outstanding performance. At Home-Connect, we strive to provide a high level of customer service, and feedback like yours motivates us to continue delivering exceptional experiences. If you have any further queries or require assistance, please don't hesitate to reach out to us. Thank you once again for choosing Home-Connect, and we look forward to serving you in the future. Best regards, Home-Connect Customer Service Advisor
Best regards,
Home-Connect's reply09 Nov 2023, 14:19
Official
Dear valued customer, thank you for reaching out to us and sharing your positive feedback. We greatly appreciate your kind words about our agent Khule Ndlovo and are glad to hear that he has consistently provided you with exceptional service.We understand how important it is to receive reliable and efficient support, especially when dealing with technical issues like fiber connectivity. We will make sure to pass on your commendation to Khule and his supervisor, as recognition of his outstanding performance. At Home-Connect, we strive to provide a high level of customer service, and feedback like yours motivates us to continue delivering exceptional experiences. If you have any further queries or require assistance, please don't hesitate to reach out to us. Thank you once again for choosing Home-Connect, and we look forward to serving you in the future. Best regards, Home-Connect Customer Service Advisor
Best regards,
