LN
Lawrence N
1 reviews | Active since Jun 2019
11 Dec 2023, 12:34
FIBRE DOWN; POOR/NO RESPONSE
I've been without fibre internet in Gordon's Bay for a day. I've logged the fault on Home-Connect website and emailed 'escalations' at Home-Connect, but still connection, no response from Home-Connect, and no method of escalating this further. POOR SERVICE! POOR RESPONSE! NOT RECOMMENDED.
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Replies (3)
Home-Connect's replyOfficial
11 Dec 2023, 12:43Dear Lawrence, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's reply11 Dec 2023, 12:43
Official
Dear Lawrence, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's replyOfficial
11 Dec 2023, 12:47Dear Lawrence, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's reply11 Dec 2023, 12:47
Official
Dear Lawrence, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
LN
Lawrence N's updateReviewer Update
11 Dec 2023, 18:09They did contact me after a special request and my fibre internet is connected again.
But I was without fibre internet for nearly a whole day while I got no response from my inquiries to Home-Connect.
But I was without fibre internet for nearly a whole day while I got no response from my inquiries to Home-Connect.
LN
Lawrence N's update11 Dec 2023, 18:09
Reviewer Update
They did contact me after a special request and my fibre internet is connected again.
But I was without fibre internet for nearly a whole day while I got no response from my inquiries to Home-Connect.
But I was without fibre internet for nearly a whole day while I got no response from my inquiries to Home-Connect.