HS
Herbert S
1 reviews | Active since May 2017
14 Oct 2021, 11:57
Fiberless Home-Connect
I have been a client of Home-Connect Fiber-to-Home since January 2020 and have persuaded 2 neighbors in our little complex to also use the fiber internet services of Home-Connect. We have now been without fiber internet since Tuesday 5th October and have logged numerous tickets on their portable and still have no service. My wife and our neighbors have spoken extensively with various people at Home-Connect to ascertain what the problem is but still nothing. I would rather call this company Home-Disconnect as this is a disgusting lack of service delivery!
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Replies (2)
Home-Connect's replyOfficial
14 Oct 2021, 14:43Good day Herbert.
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you shortly to discuss a resolution .
Kind regards
Home-connect.
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you shortly to discuss a resolution .
Kind regards
Home-connect.
Home-Connect's reply14 Oct 2021, 14:43
Official
Good day Herbert.
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you shortly to discuss a resolution .
Kind regards
Home-connect.
We would like to apologies for the experience you have had with us.
One of our agents will be in contact with you shortly to discuss a resolution .
Kind regards
Home-connect.
Home-Connect's replyOfficial
19 Oct 2021, 12:13Dear Herbert. Thank you for your patience and reaching out to Home Connect.We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
RegardsHome Connect Team
RegardsHome Connect Team
Home-Connect's reply19 Oct 2021, 12:13
Official
Dear Herbert. Thank you for your patience and reaching out to Home Connect.We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
RegardsHome Connect Team
RegardsHome Connect Team