Fast and efficient, ...

Dear Wing Han, Thank you for reaching out to us with your concern. We understand the importance of receiving advance notice before any visit to your home. Your feedback is valuable to us, and we will work on improving our communication process to ensure that you are informed well in advance. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused. We appreciate your understanding and look forward to serving you better in the future. Best regards, Home-Connect Customer Service.