Failed to deliver

<p>Well I guess I must cancel this contract – Home-Connect FAILED TO PERFORM.<br />As I write this I am yet to receive a call from the mythical Home Connect operations team who despite email promissses have failed to deliver, the modem as per the contract, installation or resolution to the two calls logged with them.<br />Their helpdesk that does not answer in work hours<br />When I can get service out of hours from your help desk they cannot resolve the issues – they have escalated twice with ZERO RESULTS.<br />Simply put they are unable to offer the required service..</p>