Extremely Unsatisfied

Totally unsatisfied with the service. i have logged a service request on 1 September in order to get fiber installed in my unit and i keep getting the run around. I have communicated via Voice call (which has cost me money in airtime) and also via WhatsApp. The response i receive "there has been a service case been logged we will contact you as soon as possible) which is totally unacceptable then i also get told that it can take 2-6 weeks to get service!! FFS!!! i have had fiber before and never have i been given the run around like i have has from this farce of a company!. Please call me to CANCEL my order because you obviously are not interested in my business. Ill rather use RAIN at this point