Extremely poor service again.

Even following their procedure and sending multiple POP's I still get bombarded with my notifications that my payment has failed.

Every time I speak to a consultant I get the same answer as if they are reading from a how to guide, and now that I want to speak to the accounts department I am not allowed to do so as their are escalation procedures all of a sudden.

The service of Home-Connect just keeps going down hill and no one really want to assist you.

It is a you pay and then you wait until we are happy kind of vibe from them. There is no matter of urgency are professional assistance.