YV
Yashmita V
1 reviews | Active since Jan 2018
31 May 2023, 15:14
Extremely poor service!
I havent had Wi-Fi connection since Sunday, today is Wednesday and my connection has STILL not been restored. I have to constantly call them for updates, they do not update me on the status of the ticket and keep telling me that there is an area outage when I am NOT affected by the area outage as all homes in my area have wifi as confirmed on our Community WhatsApp group! Extremely Poor Service from Home-Connect with nonchalant attitudes of staff.
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Replies (3)
Home-Connect's replyOfficial
31 May 2023, 15:15Thank you for your feedback, Yashmita. An agent will be in contact shortly to assist further.
Home-Connect's reply31 May 2023, 15:15
Official
Thank you for your feedback, Yashmita. An agent will be in contact shortly to assist further.
YV
Yashmita V's updateReviewer Update
31 May 2023, 15:20What a pathetic excuse for a response, I have BEEN contacting your agents for the past 3 days to no avail!
YV
Yashmita V's update31 May 2023, 15:20
Reviewer Update
What a pathetic excuse for a response, I have BEEN contacting your agents for the past 3 days to no avail!
Home-Connect's replyOfficial
31 May 2023, 15:22An agent will be contacting you. Thank you.
Home-Connect's reply31 May 2023, 15:22
Official
An agent will be contacting you. Thank you.