AJ
Almeida J

1 reviews | Active since Feb 2020

06 Jun 2023, 12:21

Exceptional Service and Disappointing Delays: Contrasting Experiences with Accelerit and Home-Connect

After moving to a new location, we needed prepaid fiber connectivity. Initially, we contacted Accelerit through WhatsApp, but their response time was quite disappointing as it took them 48 hours to reply, without any apology. Not impressed by this, we decided to try Home-Connect instead. We were pleasantly surprised when their WhatsApp agent promptly responded, and we were quickly connected with Wanga. Her exceptional service truly exceeded our expectations, leaving us thoroughly impressed

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Replies (1)
Home-Connect
Home-Connect's reply06 Jun 2023, 12:28
Official
Thank you for your feedback, Al****a.