AM
Anele M
1 reviews | Active since May 2024
31 May 2024, 10:22
Excellent customer service from Sandile Dubazana (***)
For the past 3 weeks I had been struggling with my router activation. I had called Home-Connect countless times and spoke to different agents, but none of them could help resolve this issue. My last resort was to get a refund, until I spoke to Sandile Dubazana (***). He was the one who assisted me and was clearly working tirelessly to resolve this issue because a few days after I spoke with him my activation went through and I am now able to enjoy my Wi-Fi. Thank you Sandile for your amazing service and I hope you never get tired of serving us.
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Replies (1)Home-Connect's replyOfficial
31 May 2024, 10:25Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.
Home-Connect's reply31 May 2024, 10:25
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.
