JP
Janet P

1 reviews | Active since Feb 2015

06 Aug 2019, 13:58

Drop in line (internet connection with Home-Connect

I have installed a fibre to the home with Home Connect. I have endless problems getting a buffer free internet connection. I need to have this service sorted or cancelled

0
Replies (4)
Home-Connect
Home-Connect's reply06 Aug 2019, 15:45
Official
Hi Janet please can you provide us with your ticket number so we can escalate this matter please 

JP
Janet P's update06 Aug 2019, 15:51
Reviewer Update
I do not have a new ticket number, im waiting on your support team to come back to me. This has been going on since i first had this installed.
JP
Janet P's update06 Aug 2019, 18:10
Reviewer Update
I got a call from your office when i picked up the call went off
Home-Connect
Home-Connect's reply06 Aug 2019, 18:14
Official
I will ask them to call you back