Nvdm
Nadia van der merwe
1 reviews | Active since Sept 2015
02 Feb 2021, 09:29
Don't trust HOME-CONNECT! PATHETIC!!!
WORST EVER SERVICE! PATHETIC TO SAY THE LEAST!!!! Been with them for almost 2years, they call it a month-to-month contract but when you cancel on the 2nd of Feb. Its only valid from 1st of April so we are stuck with this ****PY bad bad connection till then!!!! We even went from 20/20 to 50/50 to try and get a better connection but this didn't help at all, its even worse now and we don't even have that many devices connected!!! They will gladly take your money and provide good service till the contract is signed but thereafter they don't give a darn anymore!!!
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Replies (1)Home-Connect's replyOfficial
04 Feb 2021, 08:54Good day Nadia , We are sorry to hear that you are having an unpleasant experience with the Home-Connect Support department. Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you. Our Support team will be in touch to rectify the matter.
Home-Connect Team
Home-Connect Team
Home-Connect's reply04 Feb 2021, 08:54
Official
Good day Nadia , We are sorry to hear that you are having an unpleasant experience with the Home-Connect Support department. Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you. Our Support team will be in touch to rectify the matter.
Home-Connect Team
Home-Connect Team
