MH
Matthew H
1 reviews | Active since Feb 2024
16 Feb 2024, 08:23
Do not use their service!
They have charged me and deducted money from my bank account without any invoice or notification after I cancelled with them in December it is now February R770 was taken off my account apparently for the router. Not once did I indicate I wanted to keep the router, none the less I sent the router back to them and requested a refund. This refund is now nearing on 2 weeks of waiting with no responses to me emails and no updates.
I got told it will be processed and refunded on Thursday (an empty promise and lie) I am still waiting for the money.
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Replies (1)Home-Connect's replyOfficial
16 Feb 2024, 08:42Dear Matthew, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply16 Feb 2024, 08:42
Official
Dear Matthew, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
