DO NOT use Home-Connect.

If I could give 0 stars I would. Instead of installing Line 2 on the property, they activated their services for Line 1. The people using Line 1 haven’t had internet for more than 2 weeks, and I have yet to get Home-Connect to confirm that they understand the error, and that they will fix it. They originally told me that if I canceled their service then I would need to pay for installation of fibre, which they didn’t install. I’ve lodged 2 tickets, sent daily emails asking for an update. I’ve tried using WhatsApp and calling, either no answer or they say they “can’t help me” and they will get “operations” to call me back. It’s been days and “operations” have not called me yet. I just want them to cancel the service, and not bill me for “service” I never received.

I do NOT recommend Home-Connect.