KF
Keagan F

1 reviews | Active since Mar 2024

06 Mar 2024, 12:52

DO NOT CHOOSE HOME CONNECT AND ZOOM FIRBE

Very poor customer care,The installation of my Fibre was done wrong which resulted in the cables been visible and then got ******,when I reported the incident I was told that I have to replace the cable even tho it was not installed correctly...I still get charged the full amount at the end of the month even tho I don't have internet service

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Replies (1)
Home-Connect
Home-Connect's reply06 Mar 2024, 12:53
Official
Dear  Keagan, thank you for the feedback! Kindly note an agent will be in contact shortly to assist.