SS
Sphamandla S
1 reviews | Active since Sept 2021
01 Jul 2024, 13:53
Dissapointed
The portal does not seem to be working, the email said I will be contacted and that did not happen, I called and i was told I cannot be assisted because they are doing maintenance.
Helpful (0)
Replies (1)0
Replies (1)
Home-Connect's replyOfficial
01 Jul 2024, 13:58Dear Siphamandla, Thank you for reaching out to us regarding the technical issue you are experiencing with our portal. I sincerely apologize for the inconvenience this has caused you.I understand how frustrating it must be to not receive the expected contact after being informed about it via email. I apologize for any miscommunication on our part. Regarding the maintenance that was mentioned during your call, I can assure you that our team is working diligently to resolve the issue as soon as possible. Please note an agent will be in contact shortly to assist.
Home-Connect's reply01 Jul 2024, 13:58
Official
Dear Siphamandla, Thank you for reaching out to us regarding the technical issue you are experiencing with our portal. I sincerely apologize for the inconvenience this has caused you.I understand how frustrating it must be to not receive the expected contact after being informed about it via email. I apologize for any miscommunication on our part. Regarding the maintenance that was mentioned during your call, I can assure you that our team is working diligently to resolve the issue as soon as possible. Please note an agent will be in contact shortly to assist.