UT
Unathi T
1 reviews | Active since Jan 2022
12 May 2022, 08:57
Disruptions to business by ISP
My ISP disconnected me without giving me a proper reason why. Now my productivity is affected and im losing business. Someone messed up my change of address no proper acknowledgment or apology offered even. Really not fair at all. Now i must pay an extra charge for something i do not know.
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Replies (2)
Home-Connect's replyOfficial
12 May 2022, 12:25Dear Unathi,
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Kind Regards, Home-Connect
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Kind Regards, Home-Connect
Home-Connect's reply12 May 2022, 12:25
Official
Dear Unathi,
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Kind Regards, Home-Connect
We would like to take this opportunity to apologize for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Kind Regards, Home-Connect
UT
Unathi T's updateReviewer Update
12 May 2022, 16:41I need assistance please
UT
Unathi T's update12 May 2022, 16:41
Reviewer Update
I need assistance please