Disgusting, money greedy Home Connect!

I’ve been with Home connect since March 2020 and have never missed a single payment. A loyal customer of note! I had to abruptly move homes in March this year and continued to use their service but just move premises. I explained my situation and everything seemed to have been sorted until they double debited me for a service/place I was not living in. I find that extremely unfair and greedy on their part. I’m extremely disappointed that this is the level of service they provide their loyal customers. You people need to get it together. Imagine in the economy you expect people to be paying more when you’re supposedly strive at giving people affordable services. You are all greedy and I’m actually disgusted by your lack of empathy! Sies on you! I spoke to several people and everyone is so focused on reading their scripts instead of helping me. Ntokozo this morning was horrible. Zero customer care, zero empathy, just vibes and script reading! Sies. I want to be contacted regarding my cancellation NOW! Imagine I’ve used the same router for 3 years and you want to bill me for it now?! You all must be mad!