Disgusted in your service

Item: Home-Connect
Rating: 1
Author: Jacelyn W

I am disgusted in you service. I have called you three times today alone and logged a call 2 days ago. I am paying for 100/50 line but getting upload 18 and download of 17. I have put my query through and vumatel/home-connect ahs not contacted me. I have to call me just to tell me they escalated it. Wow you service disgusts me

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Replies (1)

Home-Connect's replyOfficial

19 Apr 2024, 17:00

Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.

Home-Connect's reply19 Apr 2024, 17:00

Official

Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.