Disconnect from fibre..

Well in recent light of events for the essential IT workers to work from home internet is a must. Driving to the office every night sofar has been a blast at 1am 2am because you have internet you pay for and isn't working..

Oh the ticketing system no feedback on app.. Live agent call you no feedback... What! there is a whatsapp line... Nope few hours then get a response someone will call you.... What's the point of the whatsapp line thenand a promise of a call back...aaaaaaannnd still no call.. The Helpdesk function of this company sucks.. I wish i can have the lady back that got my line ordered..

Any way im typing this on my mobile as i still dont have internet and burning my mobile data as we are rolling in the money....

I will continue to wait for the service or any feedback for that matter to come back and will keep you guys posted. Also will be browsing for a new isp

Once the service is broken.. Its off... No return.. And so is the trust in this company.. Time to move on. You cant blame frogfoot as home-connect needs to ensure your connection is working as the respective isp... Sharp lekker Vye safe