LL
Lebogang L
1 reviews | Active since Oct 2019
06 Apr 2024, 13:33
Disappointing service
I made a payment but it doesn’t reflect and now my internet connection has been stopped and when I called the called in but I was told by the the consultant that he doesn’t know how long it will take for my payment to be allocated to my account ,he couldn’t even give me a reference number
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Replies (4)0
Replies (4)
Home-Connect's replyOfficial
06 Apr 2024, 13:36Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
Home-Connect's reply06 Apr 2024, 13:36
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact with you shortly to assist.
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Lebogang L's updateReviewer Update
06 Apr 2024, 19:01The agent contacted me and my internet is still down he told me he had allocated the payment and I should try again to connect after 2 hours it’s now 3 hours later I’m still sitting with no internet connection
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Lebogang L's update06 Apr 2024, 19:01
Reviewer Update
The agent contacted me and my internet is still down he told me he had allocated the payment and I should try again to connect after 2 hours it’s now 3 hours later I’m still sitting with no internet connection
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Lebogang L's updateReviewer Update
07 Apr 2024, 11:29A day later my internet is still down and no agent has contacted me
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Lebogang L's update07 Apr 2024, 11:29
Reviewer Update
A day later my internet is still down and no agent has contacted me
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Lebogang L's updateReviewer Update
08 Apr 2024, 08:32two days later my internet is still down I was promised an agent will contact me but still no one has contacted me.
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Lebogang L's update08 Apr 2024, 08:32
Reviewer Update
two days later my internet is still down I was promised an agent will contact me but still no one has contacted me.