DISAPPOINTED ANGRY AT HOMECONNECT

Ive had homeconect for past 5 years and this month ive gotten disconnected as they were having problems with payfast payments . Its not my fault and the only way for me to get connected again was to get a easypay reference and make payment and thats was done on the 2nd of april . Its now the 13th April and im not connected. Ive spoken to countless consultants that seem so unprofessional that dont know whats going on with my account as im connected but without internet .. they blame vumatel and vumatel blames them . It just goes back and forth.. ive spent close to R1500 this month on other services i use with my wifi and an additional R450 in airtime calling the call centers with no positive feeback about my connectivity. Everyday they just escalate the case further im so sick and tired of this nonsence and im so frustrated at thr service that im going to change to another ISP. Its absolutely terrible that im a customer that paid for a service and the least i could of been told is when will i be connected but just stories from this ISP... So Disappointed