Disappointed

Im sooo disappointed with their service. I paid my Vuma account on the 29th of May but up until this day I still don't have internet connection at my place. I made several calls trying to resolve this issue with Home-Connect but they keep sending me from pillar to post. This is my fifth day without the internet yet I paid the full amount. Home-Connect failed me and I am so upset. These are the names of their agents I spoke to over the phone 1Bongiwe 2Dino 3Busisiwe 4Khanya 5Thabo 6Buhle. All of them could help me including their supervisor. I guess I lost my money and will never get a refund.