Disappointed
After giving notice to cancel my account, Home-Connect wanted to charge me for an additional, entire month that I wouldn't even need. Customer service received was polite, however, conflicting with many representatives not knowing the status of account. On top of that, I have a 200/200 line with them and still have persistent connectivity issues.
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Home-Connect's replyOfficial
03 Mar 2022, 12:07Good day Chad,
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please expect a call from one of our agents shortly.
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please expect a call from one of our agents shortly.
Home-Connect's reply03 Mar 2022, 12:07
Official
Good day Chad,
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please expect a call from one of our agents shortly.
We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please expect a call from one of our agents shortly.