ER
Elliot R
1 reviews | Active since Jun 2017
28 Apr 2021, 09:28
Deceptive marketing information
Good day, I called earlier to follow up on the fibre installation at my place, application was approved over 28th April 2021. Your flyer suggests that I should wait for approx. 7 days for a fibre installation appointment, this morning when I called in I was informed that it will take 2 to 6 weeks for the service provider to arrange the appointment.
I have already cancelled by LTE contract based on the information included in your flyer, what should happen now ?
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Replies (1)Home-Connect's replyOfficial
29 Apr 2021, 09:02Good day Elliot R,
Our customer care team has been in contact with you to assist with your order.
Our customer care team has been in contact with you to assist with your order.
Home-Connect's reply29 Apr 2021, 09:02
Official
Good day Elliot R,
Our customer care team has been in contact with you to assist with your order.
Our customer care team has been in contact with you to assist with your order.
